I write technical documentation, articles, books and user manuals. I also create instructional videos, illustrations and UX design. I have extensive experience working with expert and non-technical audiences. Leveraging my own technical background, I delight in learning from experts so I can share their knowledge.

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Owner's Manuals

This is one of a series of Owner's Manuals I wrote for Lionel Trains. It describes an IoT module which connects a user's smart device to their model train layout. I wrote the text, took the photographs and created all illustrations. Click here to see inside. This document was structured to allow for easy-reusability when creating manuals for the rest of the product line.

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Instructional Video

I wrote, narrated, shot and edited this installation video for an IoT module which connects a user's smart device to their model train layout.

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DITA Structured Writing Sample

Click here for a sample of my DITA work, including the original linear text and my DITA output in HTML5 and PDF formats.

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Workplace Safety Article

Click here for a thoroughly-researched life-safety magazine article for professional readers.

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I wrote the copy, did the illustrations and photography and web authoring for this customer-facing section of Lionel's Model Train's Website.

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In-App Help

Here's an in-App help system I created for an iPad App. It is a collection of HTML files styled using RapidWeaver. This content can be accessed in a context-sensitive manner from directly within the App, or viewed via the Web as shown here.

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I am the author of five books on music and sound technology. Titles include Live Sound For Musicians & Mackie Compact Mixers, both published by Hal Leonard. Read the FIRST CHAPTER of Live Sound For Musicians!

Code & Technical Skills

I enjoy working in highly technical environments. From Unix system administration, design automation and applications engineer positions up to Director-level roles, I am quick to grasp system concepts and I excel at translating between technical and non-technical users.

Some of my skills include:
  • Managed a third-party developer program. Evangelized, signed up developers, generated technical documentation, answered their questions or passed them on to our programming staff when necessary.
  • Familiar with the iOS XCode development environment: modify code, compile, upload to App Store and manage release process.
  • Apple App Store and iTunes store management and administration.
  • HTML and XML and Markdown editing.
  • Batch processing of large file sets.
  • Extensive BASH shell scripting experience.
  • Python programming.
  • C code, read, modify and compile.
  • Programming skills for SONIX 36k sound chip integrated circuit family.
  • Unix command line/OS X terminal Window.
  • PIC micro-controller/MPLAB development environment. Modify C code, compile, use emulator/hardware programmer.
  • Raspberry Pi media server and samba server setup and administration.
  • Acoustical measurements of loudspeaker and enclosures.
  • Basic electronics tech, soldering, read schematic diagrams, trouble-shooting.
  • Click here for more about my related technical skills.

References available on request!